FAQ

Frequently Asked Questions (FAQ)

1. What makes Banarasi sarees special?
Banarasi sarees are renowned for their rich heritage, intricate weaving techniques, and luxurious appeal. Originating from Varanasi (Banaras), they are known for their opulent fabrics, fine zari work, and timeless designs. These sarees are perfect for weddings, festivals, and other special occasions.

2. What types of Banarasi sarees do you offer?
We offer a wide variety of Banarasi sarees, including:

  • Traditional Banarasi Sarees: Featuring rich brocades, intricate zari work, and classic motifs.
  • Contemporary Banarasi Sarees: A modern twist on traditional designs with updated patterns, colors, and lighter fabrics. Some of our popular contemporary options include:
    • Tissue Banarasi Sarees: Featuring a fine, delicate fabric with a shimmer, perfect for elegant evening events.
    • Mashru Banarasi Sarees: Known for its blend of silk and cotton, offering a lighter feel with intricate designs.
    • Chinon Banarasi Sarees: Made from a soft, semi-sheer fabric, offering a contemporary yet sophisticated look.
    • Chinoi Banarasi Sarees: Combining a fusion of styles, these sarees feature innovative weaves and modern designs with traditional zari work.
    • Cotton Banarasi Sarees: A perfect blend of comfort and style, ideal for daily wear or casual functions.
    • Organza Banarasi Sarees: Featuring a light, breathable fabric, ideal for warmer seasons while still maintaining an air of elegance.
  • Silk Banarasi Sarees: Made with premium silk and heavy zari work, perfect for weddings and festive occasions.
  • Georgette & Chiffon Banarasi Sarees: Ideal for those looking for a more lightweight and comfortable option while still showcasing the Banarasi elegance.

3. How can I choose the right saree for me?
Choosing the perfect Banarasi saree depends on your style, occasion, and fabric preference. For grand occasions like weddings or festivals, traditional silk or zari sarees are ideal. For a more modern or casual look, contemporary options like tissue, mashru, or cotton sarees may be the perfect choice. If you’re unsure, feel free to contact our customer support, and we’ll be happy to guide you in making the best choice!

4. What sizes do your sarees come in?
Sarees generally come in a standard length of 5.5 meters (with 1 meter for the blouse). However, you can customize the blouse stitching and length of your saree if needed. Just reach out to us with your measurements, and we'll assist you with the process.

5. How do I care for my Banarasi saree?
To maintain the beauty of your Banarasi saree, we recommend:

  • Dry Clean Only: To preserve the fabric and zari work.
  • Store Properly: Always fold your saree carefully and store it in a cloth bag to avoid any damage.
  • Avoid Direct Sunlight: Direct exposure can fade the colors.
    For any additional care tips, feel free to ask our customer care team.

6. How do I place an order?
Simply browse through our collection, select the saree you love, and add it to your cart. When you’re ready, proceed to checkout and provide your shipping details. Payment can be made securely through a variety of methods, including credit/debit cards, net banking, or UPI.

7. Do you offer international shipping?
Yes! We offer worldwide shipping, so no matter where you are, you can enjoy the luxury of a Banarasi saree. Shipping charges will vary based on your location, and we’ll provide an estimated delivery time during checkout.

8. How long will my order take to arrive?
Orders within India typically take 2-3 days for metro cities and 5-7 days for non-metro cities from the time we dispatch your order for delivery, while international orders may take 10-15 business days depending on your location. We’ll send you tracking details once your order has been dispatched so you can follow its journey!

9. Can I return or exchange my saree?
We understand that sometimes things don’t work out. If you’re not completely satisfied with your purchase, we offer a 48 hours return or exchange policy. However, to complete a return, a saree opening video is mandatory. The saree must be in its original, unworn condition with tags intact. For more details, please check our return policy page or contact our customer support.

10. Do you offer custom-made sarees?
Yes, we can help you design a custom Banarasi saree! If you have a specific color, design, or fabric in mind, our team can work with you to create a personalized saree that matches your vision. Contact us to discuss your custom requirements.

11. How do I know my saree is authentic?
All our pure Banarasi sarees come with the Geographical Indication (GI) tag, ensuring they are genuine Banarasi creations. In addition, they also carry the Handloom Mark, which indicates that the product is handwoven and adheres to quality standards. This guarantees that your saree is crafted with the highest level of authenticity and craftsmanship.

12. Do you offer gift wrapping?
Yes! If you’re purchasing a saree as a gift, we offer beautiful, traditional gift wrapping options. Just select the gift wrapping option at checkout, and we’ll take care of the rest.

13. What payment methods do you accept?
We accept a variety of secure payment methods, including:

  • Credit/Debit Cards (Visa, MasterCard, American Express)
  • Net Banking
  • UPI (Unified Payments Interface)
  • Wallets like Paytm and Google Pay
  • Cash on Delivery (COD) is also available for orders within India!

14. How do I get in touch with customer support?
If you have any questions or need assistance, our customer support team is here to help! You can reach us via:

  • Email: customercare@varnikasilks.com
  • Phone/WhatsApp: 8123454068
  • Live Chat: Available on our website (Seven days a week, 9 AM - 6 PM)